The practical bits.

Shipping & returns.

One weekly ribbon day.

Orders paid by Sunday 11:59 pm, Brisbane time, are scheduled to print and dispatch on Tuesday. Orders paid after the cutoff move to the following week. Dispatch is not a delivery-date guarantee. If we cannot meet the schedule, we will contact you with the options.

Australia, to start.

We deliver within Australia only. Standard postage is $2.95 per order for 1–10 ribbons, sent as an untracked Australia Post letter. Orders of 11–100 ribbons are $10.95 with tracking. The ribbon count is across all designs in your basket. These charges include packaging and appear before payment. A gift can go directly to its recipient. A gift note is optional.

Delivery time depends on the destination and postal service. Please allow time after dispatch; we cannot promise arrival on a particular date. If your order has not arrived, contact us so we can help. We do not charge you extra if we need to use a larger package.

Check your words.

Your ribbon is made with the wording and colour you approve. We use capital letters and automatically fit the lettering to the print area. On-screen colour and gold effects are a guide. The finished ribbon is 20 cm × 4.8 cm, with woven long edges and small zigzag-cut short ends.

Changes & cancellations.

Contact us as soon as possible if you need to change an order. If production has not started, we will try to help. Once your personalised ribbon is made, we do not offer change-of-mind returns.

For a pre-order, you can request a cancellation and full refund before production begins. If we cannot meet the advertised pre-order dispatch date, we will contact you with a revised date and the option of a refund.

If something is wrong.

If we made a printing mistake, sent the wrong product, or your ribbon arrives damaged or faulty, contact us with your order reference and a photo if possible. We will arrange an appropriate remedy. Nothing in this policy excludes your rights under Australian Consumer Law, including applicable repair, replacement or refund rights.

Contact.

Contact @tinytriumphribbons on Instagram. Our customer support email will be added before checkout opens.

Tiny Triumph Ribbon Co. is operated by Criminal Org Pty Ltd, ABN 69 662 814 182.